Privacy Policy

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Vivid Audio Visual Ltd Data Privacy Statement

Vivid Audio Visual Ltd processes personal data relating to clients and to those who are interested in the services we provide.

We are committed to complying with our legal obligations in respect of data protection and privacy.

This statement sets out the principles we apply when processing personal data. This statement describes the types of personal data we may collect about you. This statement also describes what we do with any data we collect about you, how we will keep it secure and the legal bases on which we rely for processing your data. This statement also informs you of your rights and how you can contact us.

This policy is effective from 25th May 2018.

What personal data do we hold?

Personal data is any information relating to an identifiable living individual. We only collect the personal data we need to be able to provide you with the services you have asked us to provide or tell you about.

This may consist of the following:-

  • Full name.
  • Personal and business contact information including postal addresses, email addresses and telephone numbers.

When do we collect personal data?

We will collect information about you when you enter into a contract with us or make enquiries about our services.

What is our lawful basis for processing your data?

We may only process personal data where we have a lawful basis to do so.  We may collect and process your personal data when:

  • It is necessary for the performance of contracts with you.
  • It is necessary for the purposes of our legitimate interests as a business. In these cases we will do so in a way which might reasonably be expected from our relationship with you, and which does not impact materially on your fundamental rights, freedom and interests. We will not process your personal data on this basis if we believe your rights override ours. Instead, we may seek your specific consent, and/or another legal basis.
  • It is necessary for compliance with legal obligations.

What we do with the information we hold

Vivid Audio Visual Ltd will ensure that all personal data is used lawfully and fairly to enable the purposes of the business to be carried out.  Legitimate interest is the lawful basis and data may be used for one or more of the following purposes.

  • Internal record keeping.
  • Contacting you via email, text message, phone call or post as part of the service we provide as your audio visual company.
  • To send you communications required by law or which are necessary to inform you about changes to the services we provide you, for example, updates to this Privacy Statement, and any information legally required which relates to any contracts between us. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. This processing is necessary for us to comply with our legal obligations.

How long will we keep your data?

We will only keep personal data for as long as is necessary to provide our services, or for as long as we reasonably need to keep the information for the  lawful business purposes or to comply with a statutory or other legal requirement.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold both electronically and in paper files.

Controlling your personal information
You may exercise your rights by contacting us using the details in Contact below. We aim to handle any requests within a reasonable period and, in any event, within one calendar month of the original request.

  • Right to information and access

You have the right to be informed about what personal data we collect about you, why, on what lawful basis and what your rights are. This Privacy Statement is the key document we use to inform you about this.

You also have a right to request access to the information that we hold about you, and to receive a copy of this information, along with other information which is generally contained in this Privacy Statement.

  • Right to rectification

You have the right to request that inaccurate personal data be rectified, or completed if it is incomplete.

  • Right to erasure and restriction

You have the right to ask us to limit or cease processing or erase information we hold about you in certain circumstances. When responding to such requests, we will tell you how such restrictions or deletions may affect our ability to fulfil our contracts with you or otherwise affect your interests.

  • Right to object

You can ask us to stop using your information, where we are processing it on the basis of our legitimate interest. We will do so unless we believe we have a legitimate overriding justification to continue processing your personal data.

  • Right to withdraw consent

If you have given us any specific consent to use your personal data, you have the right to withdraw it any time. If you wish to tell us that you are withdrawing your consent, please email us at


If you have any questions about this policy, or you wish to exercise any of your rights, please email us at or telephone us on 01672 540040.

Updates to this statement

We may change this privacy statement from time to time. We will notify you of any changes.

Last updated May 2018